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Shipping Policy

1. Processing Time:

  • Orders are typically processed within 2-3 business days (excluding weekends and holidays) after payment confirmation.

 

2. Shipping Methods:

  • We offer various shipping options, including delivery and pick up (for Las Vegas locals ONLY). The available methods will be displayed at checkout.

 

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of the items and the destination. Customers can view the shipping costs during the checkout process.

 

4. Local Delivery & Pick-up rates:

  • We offer personal deliveries for an additional small fee of $4.99

  • In- store pick up orders are free of charge.

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5. Domestic and International Shipping:

  • We do not offer international shipping. Only domestic within the U.S.

 

6. Estimated Delivery Time:

  • Estimated delivery times are provided during the checkout process. These times are indicative and may vary due to factors beyond our control, such as customs delays or unforeseen circumstances.

 

7. Order Tracking:

  • Customers will receive a tracking number once their order has been shipped. This allows them to track the status and location of their package.

 

8. Shipping Restrictions:

  • Some items may be restricted from certain shipping locations due to legal or logistical reasons. Customers will be notified if any restrictions apply to their order.

 

9. Address Accuracy:

  • Customers are responsible for providing accurate shipping information. We are not liable for packages delivered to incorrect addresses provided by the customer.

 

10. Lost or Damaged Items:

  • We are not responsible for damaged items during transit. Customers are advised to contact the shipping carrier in such cases. If items are lost we will hold responsibility and either resend another order or give full refund.

 

11. Returns Due to Shipping Issues:

  • If an order is returned to us due to an incorrect address or other shipping issues, the customer may be responsible for additional shipping costs.

 

12. Shipping Policy Updates:

  • We reserve the right to update our shipping policy at any time. Any changes will be communicated through our website.

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